Everything You Need to
Text & Grow

Campaigns, conversations, automations, and analytics — all built into one easy platform. Here's what's inside.

Shared Team Inbox

Your whole team, one phone number. Assign conversations, leave internal notes with @mentions, and use canned responses to reply in one click — so every customer gets a fast, personal response.

Assigned to You

Send Thousands of Texts Fast

Our queue-based architecture lets you blast campaigns to your entire list in minutes, not hours. Add more numbers to scale throughput instantly.

Bulk Campaigns

Send flash sales, event reminders, or announcements to your full list or targeted segments with scheduling and templates.

MMS & Media Library

Attach product photos, coupons, or GIFs to any message. Organize all your media in a centralized cloud library.

Set It and Forget It

Schedule individual messages or entire campaigns for the perfect date and time. Set sending windows (e.g. 9am–5pm) so you never text a customer at 2am. Recurring campaigns run daily, weekly, or monthly on autopilot.

  • Recurring campaigns (Daily/Weekly)
  • Specific sending windows (e.g. 9am-5pm)
October 2025
SMTWTFS
14

Campaign Scheduled

Flash Sale • 14th at 10:00 AM

AM

Alex Morgan

Added 2 days ago

Tags

VIP Webinar

Custom Attributes

Plan:Pro

Smart Contact Management

Import contacts via CSV or sync from Square/Clover POS. Tag, filter by location or behavior, create dynamic lists, and personalize every message with merge tags like {{first_name}}.

  • Bulk CSV Import/Export
  • Dynamic list segmentation

Everything Else You Need

Role-Based Permissions

Control exactly who can send campaigns, manage billing, or access contacts. Create custom roles for your team.

Canned Responses

Type /thanks and send a pre-written reply instantly. Save hours on repetitive answers.

Transparent Billing

Prepaid wallet with auto-recharge. See exactly what every message costs. No surprise charges.

Automations

Automation Workflows

Build powerful trigger-based workflows that run on autopilot. Set up keyword auto-responders, drip sequences, birthday offers, win-back campaigns, and more — with up to 50 steps per workflow.

  • 6 trigger types: keyword, list add, tag, date, inactivity, webhook
  • Drip sequences with smart delays (minutes to days)
  • Auto-exit on STOP keyword for compliance
  • Pre-built templates: welcome series, reminders, win-back
Learn more about automations

Welcome Series

Triggered on keyword "JOIN"

Active

Immediately

Send welcome message + discount code

Wait 2 days

Send product tips + best sellers

Wait 5 days

Send exclusive VIP offer
847 contacts enrolled 34% conversion

Survey Preview

How would you rate your recent visit? Reply with a number 1-5 ⭐
5
Awesome! What did you enjoy most? Reply: A Food B Service C Ambiance
A
Thanks! Would you leave us a Google review? Here's the link: ⭐

92%

Completion

4.7

Avg Rating

312

Responses

Surveys

Interactive SMS Surveys

Build multi-step surveys with conditional branching. Ask customers to rate, choose, or type responses — all via text. Results flow into real-time analytics with funnel tracking.

  • Question types: rating stars, multiple choice, open text
  • Conditional branching (if answer X → go to Y)
  • Completion funnel analysis with drop-off tracking
  • 24-hour timeout with automatic survey close
CRM

Deals & CRM Pipeline

Track every lead from first text to closed deal with a visual Kanban pipeline. Drag contacts through stages, add notes, assign team members, and never lose a sale.

  • Visual pipeline: New Lead → Contacted → Qualified → Proposal → Closed
  • Drag-and-drop stage management
  • Assign deals to team members with notes
  • Bulk operations for efficient lead management

Deals Pipeline

New Lead

Sarah M. — $450
Jake R. — $280

Contacted

Maria L. — $620

Closed

Tom K. — $890 ✓
Analytics

Analytics & Custom Reports

Track everything from delivery rates to revenue attribution. Build custom dashboards and schedule automated reports to your inbox.

Campaign Analytics

Delivery rates, open tracking, reply rates, and per-contact status for every campaign you send.

AI Sentiment Analysis

Automatically classify inbound messages as positive, negative, or questions — so you can prioritize urgent replies.

Scheduled Reports

Build custom report templates and get them emailed weekly or monthly — no manual exports needed.

Contact Growth Tracking

Monitor subscriber growth, lead sources, and geographic distribution over time with visual charts.

Supervisor Dashboard

Real-time agent workload, response times, SLA tracking, and performance metrics for team managers.

CSV Export

Export any report, contact list, or campaign result to CSV for external analysis or accounting.

Square POS

Connected

Clover POS

Connected

Zapier

Connected

Instagram

Connected

Integrations

Connect Your Tools

Sync contacts from your POS, trigger automations via Zapier, pull leads from Instagram, and connect to 5,000+ apps. Your SMS marketing works alongside everything else.

  • Square & Clover POS auto-sync customers
  • Zapier connects to 5,000+ apps
  • Instagram lead ads integration
  • Webhook API for custom integrations
See all integrations
Mobile

Mobile App

Manage your entire SMS business from your phone. Reply to customers, launch campaigns, view analytics, and get push notifications for every new message — all from our iOS and Android app.

  • Real-time push notifications for new messages
  • Biometric lock (Face ID / fingerprint)
  • Full campaign management on-the-go
  • Offline mode with background sync
Learn more

IgniteSMS

Online
SM

Sarah M.

Thanks for the reminder!

2m
JT

Jake T.

I'd like to book for Friday

5m

Appointment Confirmation

Hi Sarah! Your appointment at Crown & Glory is confirmed for Fri, April 4 at 2:00 PM. Reply YES to confirm or CHANGE to reschedule.
YES
Great, you're all set! We'll send a reminder 2 hours before. See you Friday! 💇‍♀️
Booking

Appointment Booking

Let customers book via text. Configure available time slots, send automatic confirmations, and sync with Google Calendar. Reduce no-shows with automated 24-hour and 2-hour reminders.

  • Configurable time slot management
  • Automatic confirmation & reminder texts
  • Google Calendar sync
  • Reduce no-shows by up to 68%
Infrastructure

More Power Under the Hood

Smart Number Rotation

Distribute messages across multiple phone numbers with health monitoring and automatic replacement for low-performing numbers.

Phone Validation

Auto-detect mobile, landline, and VoIP numbers. Clean your list automatically and save money on undeliverable messages.

Media Library

Upload, organize, and reuse images, GIFs, and files across campaigns in a centralized cloud library with folder organization.

Chatbot Builder

Visual node-based builder with question types (yes/no, menu, free text) and automatic human handoff when needed.

10DLC Compliance

Built-in 10DLC brand & campaign registration, toll-free verification, TCPA consent tracking, and automatic STOP handling.

QR Code Opt-In

Generate QR codes for in-store signage, receipts, and flyers. Customers scan to instantly join your subscriber list.

Ready to see it in action?

Start Your Free Trial